CallyAgent

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Introduction

Welcome to CallyAgent, a service provided by Outreach Boosters. This Privacy Policy outlines how we collect, use, and protect your data.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our platform or interact with us.

Information We Collect

  • User account information (name, email, phone number)
  • Call metadata and feedback from AI agents
  • Usage analytics for improving user experience

How We Use Your Information

Your information is used to:

  • Provide and maintain our service
  • Improve customer support and AI accuracy
  • Notify users about system updates and relevant notifications

Data Protection

We use industry-standard security measures to protect your personal data and ensure privacy throughout our system.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and to comply with applicable laws. This includes call recordings, transcriptions, appointment details, and contact metadata collected through your use of our AI calling platform. Unless otherwise required, we will delete or anonymize this data within 90 days after your organization discontinues use of the service. You may also request early deletion by contacting us at  elevenlabs.bbg@gmail.com.

Third-Party Services

Our AI system may integrate with third-party APIs (e.g., CallFluent, Stripe) to facilitate services like outbound calls or payment processing. These services maintain their own privacy policies.

Your Rights

You may request access, modification, or deletion of your personal data by contacting us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and support marketing efforts. Cookies help us remember your preferences, understand usage patterns, and improve our website performance.

Types of Cookies We Use

  • Essential Cookies: Necessary for basic site functionality.
  • Analytics Cookies: Help us measure and analyze how users interact with the site.
  • Marketing Cookies: Used for delivering relevant advertisements across platforms like Google, Facebook, and LinkedIn.

By using our website and services, you consent to the use of these cookies. You may manage or disable cookies in your browser settings.

Cookie Policy (Standalone)

For more information, you can visit our  Cookie Policy page to review how we manage cookies and how you can control them.

Contact Us

If you have any questions or requests, please reach out to us at: